Surrey Dents & Scratches Ltd
2 Davis Rd, Chessington KT9 1TT, United Kingdom
4.4
28 reviews
8 comments
9PC6+6R Chessington, United Kingdom
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Monday: 7–19
Tuesday: 7–19
Wedneasday: 7–19
Thursday: 7–19
Friday: 7–19
Saturday: 7–17
Sunday: Close
Tuesday: 7–19
Wedneasday: 7–19
Thursday: 7–19
Friday: 7–19
Saturday: 7–17
Sunday: Close
Once completed, unfortunately I picked the van up in the evening and could not properly assess their works due to the low light and reviewing this the next day uncovered that they did not do the repairs the way they described or were done incomplete. We have agreed on having the newly painted side of the van to be polished as well as the front as this has received new paint as well, however this was not done nor any detailing or polishing to the van was carried out. I have since tried calling them a few times and after an initial conversation in which they advised they will get back to me, they will now simply ignore my calls as nobody answers the phone for days. I assume they have put my number on block or they simply recognise it as I don’t believe a garage will not respond or return any calls over a weeks period.
This experience with them left me feeling that I was improperly charged for as not all items on the list were done or were incomplete.
Total waste of time and this is not the way serious business is done.
I picked my car up today and I was amazed. It was as good as new and in pristine condition. Thank you so much to Christian and his team for a really professional job. I will definitely recommend you to family and friends.
Very happy 😃