Euro Car Parts, Warwick

Ordered the parts on Saturday afternoon to collect on tuesday morning, called tuesday and they said call back wednesday, called weds told to call back thursday this went on till friday. Not once did a store rep offer to call me back as this was a vital job that needed doing and my car has now been off the road over a week. I then called on saturday to see if my parts were available to collect and i was advised that they are in branch and will be available for a week to collect. I came on monday afternoon to pick up parts and was told that my order has been cancelled and monies have been refunded back to my account. I checked my emails and text and no notification of such. I checked my bank account and the monies have been taken and not refunded. I had to then pay again to pick up parts and customer service rep done his best but almost put the blame on me that because i never picked up the order in time they cancelled the order, when infact lack of communication and dismal customer service has led me to a negative review. All the times i have had dealings with euro car parts the staff are always rude and very unfriendly to deal with. Only best thing is your prices are cheap !

Parts arrived on time and complete as ordered.
The wait in store on collection……. Unexplained/ long with only one person before me it took 20 min …… sorry guys something is wrong here?

I would just like to say a massive thank you to Ben from Euros Warwick branch he was a huge help today organising the parts I needed I will solely be using Euro Warwick for parts for our fleet of Ford rangers from now on

What a waste if time part in stock and paid for two days and two trips later very rude man said he couldn't get till following day very unprofessional

Ordered a part for my car found the part was a lot cheaper than any where else and it was delivered very quickly a very good place for car parts

I have collected many times my parts from this location. All good 👍

Had what I needed and best value around 💯% 👍

Picked up a part. Everything was good.