Euro Car Parts, Chertsey

Trade prices don't mean anything. If you check the Euro Car Parts website, prices are 99% of the time cheaper than trade.
5 litres of oil coming out at £61.08 with Omnipart, £55.20 if I phone up and £51.14 to general public from ECP website. Something's gone wrong here I'm sure.

Unhelpful with little or no knowledge of basic products.
Having worked in the industry for 20 plus years ,never did i think i would see the day a motor factor thats worse than halfords !!!!!!

Staff very helpful and friendly on the phone and happy to help when in store. Can’t praise them enough

Always very good on price's

Euro car parts came to our rescue on a family break. They had a battery in stock - unlike Halfords - which I was able to collect the very same morning. Friendly staff and great prices.
I will definitely be using this company again!

I entered the shop and had to wait for the two staff serving to finish their private conversation. Whilst waiting for my purchase, a younger employee walked past me angrily and began loudly, verbally abusing a senior member of staff in the back. I personally wasn't too bothered but the elderly couple which had just come in were. Either way, I suggest some training coupled with a redundancy is what is needed.

Rubbish, helpful assistant, but this business doesn't want people to buy from the shop without a trade account, only online. Never used to be the case.
Prices in shop is the same as un discounted online. Nearly double.
Prices online have been massively inflated over the years and heavily discounted online pretty much continuously.
I think time to find another supplier. After 20 years +

Ridiculous service today. Ordered online and needed to collect within three days. As it was 5:37pm the lady had decided to clear my order early. She was not very friendly. Wasted trip; and the terrible yellow "covid" tape is very unattractive - where do we stand? The guys are always really friendly though, that extra star is for you!