/Wales/Auto parts store

HWB Car Parts

Unit 8, Killay Precinct Car Park, Killay, Swansea SA2 7BA, United Kingdom

HWB Car Parts
Auto parts store
4.6
55 reviews
8 comments
Orientation directions
JX9J+7P Killay, Swansea, UK
+44 1792 278454
hwbcarparts.com
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–14
Sunday: Close
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Julie Lloyd
Julie Lloyd
Fantastic service and excellent price. Parked at the rear of the shop and had our battery and wiper blade replaced in no time at all. Very helpful staff and would highly recommend. Support your small independent shop. Will definitely use again.
Adam Piper
Adam Piper
I cannot rate this company highly enough. I bought a lawn scarifier from them and they were super helpful during the process. Unfortunately when it arrived it had been damaged in transit. I contacted the company who built the machine as the leaflet in the box recommended and they were less than helpful. After two weeks and many unfulfilled promises and emails that were never returned, I decided to call HWB. I informed them of my problem with the company and HWB called them on my behalf. HWB called me back as promised the very next morning with the issue resolved and the part needed being delivered the next day. Not only that they completely surpassed my expectation by offering me a complimentary gift as a goodwill gesture, even though the problem was not theirs in the first place. Would give 10 stars to them if possible. Super customer service.
Donna Morgan
Donna Morgan196 days ago
Recently bought a pressure washer for my husband’s birthday. Needed some help and advice which was provided by Alex who was exceptional. The service I got was second to none! Recently had to contact HWB again as my husband has lost one of the nozzles. This time I dealt with Michaela who couldn’t be more helpful.
Luke M
Luke M288 days ago
Outstanding service from HWB top quality.had an issue with a Wacker plate I ordered the website didn't upload the stock when I ordered so they gave me a upgraded version for a small fee amazing thanks HWB best service I have received from online sales thank you
Thomas Williams
Thomas Williams2 years ago
Me and my father have bought a few things from HWB gardening equipment, very good service, nice customer service both on phone and quick to help via email.
Stevie Wake
Stevie Wake2 years ago
Don't bother!!!! Bought a Hyundai generator from these guys last October, it failed, not their fault I know but their service is absolutely appalling.
Still waiting for a refund for this and they had it back at the beginning of the year.
Chased and chased no one ever gets back to me.
Would never recommend to anyone.
Helen Rea
Helen Rea2 years ago
What can I say ordered a Hyundai pressure washer for my husband for Xmas on the 12 th of December,never arrived ,after 2 months of constant emails I was told probably on 6 different occasions the pressure washer was on its way,then on every occasion I emailed saying I never received it I was told that it was a failed delivery attempt,funny as I have cctv and there was no delivery attempt ever!!!!ive been trying to get a refund but now my emails are being ignored!!terrible company to do any business with can’t believe the stress they have caused me
Jay Lewis
Jay Lewis2 years ago
Don`t bother, if your purchase something from this place and have problems after purchase , their customer service aftersales is absolutely appalling ... non existent. Have sent them four emails and not had one response. NOT GOOD ENOUGH !
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