Iridium Engineering Services Ltd
Herald Industrial Estate, Unit 8b (Inside Tyreshops, Southampton SO30 2JW, United Kingdom
4.6
65 reviews
8 comments
WMGR+9H Southampton, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Cannot speak highly enough of the customer service, attention to detail and incredibly welcoming atmosphere this company has built.
Iridium should be your first and only choice, for your BMW.
My thanks to the staff, for all the hard work and fantastic service. ⭐️⭐️⭐️⭐️⭐️
Booked my M3 in for an oil and filter service as they are a local bmw specialist to me, rang in advance to confirm the Castrol Edge Supercar oil (manufactures requirement) would be used, and they confirmed it would be. Quoted £156 and booked in. Upon dropping the car off I was told “it might be a bit more as the oil has gone up in price, around £220”. Upon collecting the car, I was charged £330! The receptionist was very unhelpful and told me it was because it was an m3 and that was that (which hadn’t changed since I dropped it off or booked).
Unfortunately I was running late to pick up my son so had to just pay and leave.
I won’t be returning, and feel I’ve been ripped off in all honesty.
I’ve actually checked the price for the same service at BMW themselves and it’s £250.
Avoid if you don’t want to be scammed.
I mentioned to Simon that strangely I had noticed coolant loss when cold.
Simon kept me up to date with findings and confirmed water pump leaking after prolonged pressure test when cold it started to leak.
He ordered and fitted Genuine BMW water pump, seal and coolant. I knew it wouldn’t be cheap but quoted price met expectations and certainly cheaper than BMW.
Very please with costs and will certainly be recommending and using in future.
Great Knowledgabe guy to talk to and nothing was too much trouble. I felt he had the time to answer my questions.
Great good job all round..