Combined Motor Services - MOT & Service Station

I have used this garage a few times for mot and service which has been fine. However, I had a problem with my car on Thursday 14 July, started it up, a big bang, then cut out. The AA towed it to the garage for me.
Heard nothing, called friday PM, still looking at it.
Called Monday, still looking at it. Son in law went to garage at approx 3PM, all locked up. It was the hottest day of the year.
Received a call Tuesday, manifold needs replacing, but timing and compression tests ok, but they can't fix it, so find a garage that can! Can I move it tomorrow, so kept it 4 days, but I am expected to pick it up the next day. I then find out that my car is not even on the premises, its parked across the road on a public highway, and has been there at least since Monday. That's just appalling, no care for other people's property.
I am not happy at all, will never use this garage again, and I know of several others that wont either.
A garage whose business to fix cars, can't and don't care.
DO NOT USE if you value your car. I paid 65 to have diagnostic tests.
I see another review from 4 years ago, saying parked across the road, and they was called a liar, obviously they were not!

I did MOT. Charged me £50. Most garages are cheaper than that.

They said I failed my MOT because my rear brake pads were worn. I told him they are fine because there was no indicator light on the dash board. He said the MOT will fail.

I didn't believe my MOT will fail. Charged me £140 to supply and fix brake pads on an A-Class.

Didn’t show me any proof or paper work my car had been sorted when I went to pick up.

They just pretend to tell you your car needs this and that but in reality it does not need anything.

Go to honest garages.

Done a MOT and just didn’t see any empathy when I was told it will fail. The quotes I was give was high and I managed to get the work done a lot cheaper in another garage. Also charged £49 - 2 weeks before family member charged £45

I’m almost certain there are new owners for this garage, the old owners were great, staff was amazing. I’ve been using CMS for the last 10 years. my last two experiences with CMS have been terrible, they are over priced and rip people off. the service is shocking. I’m never using these guys again

I've been using this garage for approx 20 years. Even though I've moved away, I still come back!!!

I've never been disappointed with the service. They are friendly and willing to help when you've forgotten to book your car in for its annual MOT by squeezing you in as a loyal customer.

As a lady, I've never felt as though I'm being ripped off. They take the time to properly explain any issues they've found.
Thanks, CMS, for your years of service!👏🏾👏🏾
Keep up the great work😊

AVOID THIS GARAGE!! Incorrectly diagnosed my vehicle and charged me over £400 for the repair. I went back and they stated it was a step by step diagnostic and now needed to fix another part. Refused to refund me or replace the drive shaft they removed for a new one. I then took my vehicle to BMW who repaired my vehicle correctly and stated there was nothing wrong with the driveshaft they had replaced. BMW stated there is no such thing as step by Step diagnostic to fix an issue with a vehicle. I contacted my credit card company and after 6 months, I was finally Refunded by my credit card company.

These JOKERS didn't ring me like they said they would and failed to give a rough idea of cost before carrying out work without my knowledge, then charged an astronomical price for the work. Didn't give me an opportunity to decline or accept repair. After much frustrating 'back and forth', they agreed to reduce price. And guess what? These CLOWNS didn't even completely fix the problem! There is still a fault. Absolute amateurs.

Fantastic service! They were quick, efficient, great customer service. Booked in for an MOT and full service and got a great discount on the MOT and they valet my car too - a very welcome surprise! I cannot fault them and definitely recommend. Thank you so much.