H.R. Owen Maserati Service
5-9 School Rd, London NW10 6TD, United Kingdom
4.2
67 reviews
8 comments
GPGR+6W London, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
It did the chances are their
Cowboy mechanics probably broke it. They will then say it was like that and bill you for it. Hope this review helps people.
The Brake discs and pads needed changing and they booked me in on Thursday 15th of December stating it would take two days to complete the job.
I called them on Friday afternoon and was told i would get a call back, a few hours later i still hadn't had a call back and zero communication from this company so i was without a vehicle and had to book a taxi in the middle of a bus and train strike which added some serious hours to my commute.
The whole weekend I was without a car which of a great inconvenience!
Monday the 19th now and I called them for another update, I was told again someone would call me, guess what!!??!?!? no call till very late in the day and was told my car would be ready on the 20th, just another day delay.
20th arrives and didn't hear anything so thought I would give them a call, my car was not ready, will be ready on the 21st, such a bad experience with this company, do not recommended them at all, if they told to to bring my vehicle in when the parts arrived then that would have been somewhat acceptable..
The remedy was first class so cannot be to critical as we are all human.
Hopefully 5* review following my service later this year