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Dell Motor Services

6 Evett Cl, Aylesbury HP20 1DW, United Kingdom

Dell Motor Services
Auto repair shop
4.8
111 reviews
8 comments
Orientation directions
R59W+CR Aylesbury, United Kingdom
+44 1296 429123
dellmotorservices.co.uk
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–13
Sunday: Close
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Laurence Archer
Laurence Archer110 days ago
Brilliant experience - contacted Dell via online form and received a call shortly after. Explained problem and I was booked in for the repair a few days later. Repair completed to a high standard. Super friendly and great price for the work done. Would 100% recommend to support this business.
Roxanne Lovell
Roxanne Lovell202 days ago
First time using Dell Motor services and definitely wont be the last. Communication was excellent and price was very reasonable for the work carried out. Highly reccomend
GILLIAN GRAY
GILLIAN GRAY232 days ago
The team at Dell are always very professional and friendly. No problem getting an appointment for an MOT and it was done promptly. All being well, we'll be back next year 😄
John Lewis
John Lewis294 days ago
This was my first time using Dell (after my old garage closed down), and I seriously could not have been more impressed: the service was efficient, professional, friendly and reasonably-priced, and the quality of their work (they replaced my front struts and springs) was fantastic. I can't hesitate in recommending them, and I'll be using them exclusively from now on.
J Kemplen
J Kemplen324 days ago
Just had new rear break pads and disks fitted by Dell. Extremely quick turnaround, friendly service and very reasonably priced. Wish I'd discovered them when I first moved to Aylesbury, not just before I move away!
It's Joel
It's Joel1 year ago
New to the area and decided to try Dell because of their great reviews. I brought my 1999 S-Type to Dell for a coolant leak & a missfire. After a little over a week, waiting for a part, I was told the car was done. The next day, after a short drive, the car was idling sat in a car park and it emptied itself of coolant once more.

I immediately phoned dell, and they asked me to bring the car back. The next morning I dropped the car off again and within a few hours they told me a coolant pipe had come loose and that was the issue. As I was away for a few days at this point, I asked if they could make sure there was nothing else causing the leaking before I came to collect it.

Just a few days later, the car lost coolant again, and I phoned Dell for a third time. I took the car back in, and they found that the thermostat housing was leaking. I approved the work for this to be fixed and by the end of these three visits I had spent about £1,000 on having the coolant leaks rectified.

It was rather inconvenient having to take the car back three times for the same problem, and I do wonder if this could have all been sorted the first time when Dell had the car for over a week.

Flash forward a month or so, it was time for the car to have it's MOT. I decided to use Dell only because they at least knew the car to some extent. Unfortunately the car failed it's MOT, which wasn't suprising. I did expect it to need considerable work to get through the MOT. I asked Clive on the phone to quote for the work, however he explained it would be time consuming for them to quote for the work and it might be best not to pour any money into it.

I found this frustrating as I'd already known I wanted to get the car through the MOT regardless of costs, and these comments seemed to come with complete disregard for the fact that I had already spent around £1,000 with them just weeks before getting the coolant issues fixed. I feel like perhaps, with the amount of time they had the car for previous issues, they might have been able to mention the rust being a potentional problem for the MOT. All in all, just left a little bit of a sour taste in my mouth and felt a little ripped off being told not to pour any money into it, after substantional investment prior.

I took the car away from Dell and to a specialist who were confused in partiuclar by the rust causing an MOT failure according to Dell, as he explained it was not within the prescribed area. I feel embrassed writing this much, but especially after my much better experiece with the new garage, I felt obliged to share my experience at Dell.
Annie Harris
Annie Harris2 years ago
Excellent service.Have never had a problem with them. Fully recommend.
Sarah Moore
Sarah Moore2 years ago
Friendly and reliable service, and a job well done! After 3 failed attempts to get my car fixed at another garage (no names mentioned) or to even diagnose the problem, Dell motors restored my faith in mechanics and Jim especially; took the time to thoroughly check my vehicle over and diagnose the problem… it’s been running like a dream since! So happy with the reassurance and service I received.
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