Babi Seren

Very Helpful and friendly service will be shopping at Babi Seren Pram Shop again. .

This is a lovely friendly shop with beautiful products. I have 4 grandchildren & have consequently spent a lot of money here. However, I had reason to return a cosy toes product on 7/12/2018 as it was faulty. It didn't have the necessary incisions to feed the safety harness through. I had taken this & indeed a bag full of gifts on the train down to London for my new granddaughter. I felt very embarrassed on discovering the fault & also annoyed as I knew getting another one to her would not be straightforward. I returned it to the shop for a replacement & requested that they paid for the postage as a goodwill gesture & good customer service. I received a point blank refusal, no discussion.
I am shocked that such a small business in my local area could be so narrow minded over such a small request. Consequently I will never shop here again & would not recommend them.

Excellent service. I went into the shop with lots of questions and the owner was patient and informative.
The purchases I made were excellently prices and I was shown exactly how to use my pram. The car seat was fitted for me which was a real help.
The extra guarantee was fantastic. Thank you again.

Babi Seren in Llandudno offer the highest quality of products for all your baby needs. We've purchased many items from Babi Seren before and after our baby was born, and we were incredibly happy with the quality of all the products, the prices are very fair and the team are really knowledgeable, helpful and supportive to new parents.

Amazing service 100% recommend.
Thank you so much for your help to pick out my son's pram after having a bad experience with a different shop and pram xx