Greggs

I ordered two sausage rolls but there was only one left. There were no apologies. The staff were rude as the person serving us stopped to talk to another member of staff and flung the sausage roll across the counter. The sausage roll was cold and of poor quality. I have never been to a Greggs with such inadequate quality of both food and service. Wasn't worth the visit.
This needs improvement as it was highly unsatisfactory.

Bought 4 disgusting sausage rolls 10am this morning , tasted like they were just taken out of the Fridge/Freezer . Popped back in and mentioned to the manager, he had such an attitude and was very rude. He said that is how they are and he cannot do any. I threw them in the bin and will never make a purchase from that shop again.

It says it opens at 9am on a Sunday but here I am at 9:30 and the place shows no sign of human life

Amazing!! After having a nightmare with just-eat driver, he spilt my hot drink, forgot half my order and left a puddle on my doormat and floor where he just left the drink outside. I contacted greggs and told them what had happened. They told me to pop down with everything and they would fix it.
I went down and they were so lovely. Had everything waiting for me and completely understood why I was upset. They get alot of complaints because of just-ear drivers but the team at this shop are so lovely and really want to help there customers. Thank you so much, great team

Mandy at Tunbridge Wells Fountain Park was amazing this morning! We had a large order and her customer service was outstanding, friendly, helpful and kind

Although I love a Gregg's it's almost always cold

Greggs is the business!!! Possibly the best food outlet ever. The St James branch staff are brilliant. Top class. Visit there now. Buy pastries. Do it.

5 starts for being Greggs. I would give 6 if I could.

I watched the show on how these guys make their margins and it was fascinating, and didn't put me off, I still think it's a bargain.