NatWest

The gentlemen behind the cashier counter (late 40s,you know who you are) listened to us and with slight smile assure us that he will rectify the issue. And the issue was the monthly charge to have certain level bank account that was canceled previously but the charge has started again after few months. All that happened about 8 weeks ago and since no actions been taken by the gentlemen in question we visited different branch where honest NatWest personnel explained that to rectify such issue there is only one way and that involves signing a form etc.
So clearly the person mention above knew the procedure but once he saw that the account was not registered locally and probably pinch of racism he told us absolute lies! I still cannot believe his behavior towards NatWest customers for over 10 years - absolute disgraceful! Disciplinary is the least he must be receiving.

Staff have always been friendly, helpful and professional, and they even have a water bowl for customers ' dogs!

Never had a problem and always helpful and friendly.

Helpful staff and handy car park to the rear.

Always helpful and handy position in town with car park to rear

Always garbage. Always have been always will be, that should be the NATWEST slogan!

Horrible, if I could give this bank a 0 review I would, the bank stole money from a youth charity the treasurer in charge of the money had stored the savings at NatWest. After prising the majority of the money away from the bank, It then proceeded to declare the savings account dormant and sequestered the account and refused even after four attempts to release it.