Santander

Refreshingly helpful service today! I needed an authorised copy of my passport and he couldn't have been more helpful. Many thanks.

Very friendly and polite staff members.

If you have to wait, they will keep you updated.

Free WiFi is always a good bonus :)

Very good bank for security however it can get very annoying due to there poorly designed website.

What a farce, this bank needs to modernize and allow people to apply for an account online rather than wasting 1 hour of my time just to then reject my account application for no reason whatsoever. Don't call the number they give you. You get charged to call it as it is a corporate number!

So, so rude! Not only were they condescending and patronising the entire visit but I was given completely false information. Unsure if it was because it was the end of the day and they couldn't be bothered to work or if they've just been trained badly but was not at all impressed. Do not trust this bank.
Impressive really how bad the customer service was.

Honestly don't trust the Cambridge branch with my money and will never be going back there again.

I couldn’t disagree more with Rosanna Weir’s so-called “review”. I wonder who had rattled HER cage before she went to the branch? She is the sort of person who is determined to find fault with something, like a person who watches a television programme in order to complain about it!! By contrast, I always find the staff courteous and helpful and have been coming here for nearly twenty years. Having over 25 years experience of working in a retail environment I reckon my opinion is of some value in this instance. So ignore what Rosanna Weir says: it’s not typical of what most people think.

Worst bank ever

The opening times of this bank are ridiculous I'm thinking of joining another bank, if you spent less money on ant and dec and more money on on staff than this bank would be better