Halifax

Very rude bank manager (lady with blond hair), talks to customers like they're trash. Has no manners, hope they replace her. Removed my accounts from Halifax because of her

Poor customer service, queue up for ages to be seen by bank teller only to get told to use a phone or have to queue for self pay machine . Then self pay machines stop working, has happened at least 4 times now.

Worst customer service, lack of organisation and definetely the worst software amongst all the banks in the UK.

Took almost an hour to open an account and guess what they still couldnt open it.

Staff member had no clue of what was going on tried openning an account via computer and ipad and was still unsuccessful.

Will defo not use halifax ever again.

someone fraud my money from the bank account and three months I'm waiting for the help result but for three months has not yet nothing been resolved.. And finally, they just closed my bank account and They just told me that you can't open a bank account with us any more. and so they treated me like I was guilty in this case.. ✌️✌️

Would give zero stars if I could. Been waiting 16 days now to receive a new pin number. Yesterday they sent me a new debit card which I didn't ask for or need, but still no pin number. I phoned and told them its now the weekend and I urgently need cash to get food etc. They said there's nothing they can do. This is now the 3rd time this has happened and the branch is shut on Saturday so I'm stuffed with no cash. Will be changing banks very soon.

Only two customer service tills. One occupied with other duties. Kept waiting. Not acceptable.

Very helpful staff. Very efficient. Went above and beyond. Came here after Enfield branch was closed for technical issues. Would use location now

They have two deposit machines. I don't think I've ever seen both of them actually working at the same time. And today, both are broken.

Long queue and a 4PM closing time on a Monday. Are there any businesses that offer shorter opening hours than banks? Maybe consular services when you're abroad. They're also a collection of lazy individuals.

The staff were polite and pleasant. They do deserve stars for that.

Very disappointed with the behaviour of the help desk lady. I went at the bank to open a bank account after waiting and passing from one worker to another i was attended by the help desk lady which name wasn't showed ,the lady cancelled my online account request since i had put one letter by mistake refusing to correct or to proceed to open a bank account telling me 8 month pregnant to go home and apply one more time. I told the lady that this is an issue for me because it's difficult to do so in my condition but anyway she refused to help me sending me back. I had to go away make another online application and return to queue again from the beginning. At the end one of the workers a very kind lady that worked at the cashier desk helped me and in five minutes everything was done