Is this a retail service bank where I can walk in and make a deposit?
Donavon Rodney Alexie Mcmillan
A B243 days ago
The worst customer service, officially the least respected bank.
Sarah Barry2 years ago
TD request a 32 hour round trip and hotel quarantine in the middle of a pandemic to verify my identity in a branch!
After a representative made a mistake verifying my account I have been told by TD that the only way I can have access to my money is by flying to Canada (I am based on the UK) stay in a quarantine hotel and verify my ID in a branch; all in the middle of a pandemic. I understand that they are trying to make sure that it’s secure, but how about a virtual verification system.
Not able to access my account/money due to the error above without flying to Canada.
After a representative made a mistake verifying my account I have been told by TD that the only way I can have access to my money is by flying to Canada (I am based on the UK) stay in a quarantine hotel and verify my ID in a branch; all in the middle of a pandemic. I understand that they are trying to make sure that it’s secure, but how about a virtual verification system.
Not able to access my account/money due to the error above without flying to Canada.