Lloyds Bank

So you go in to ask for advice on why your debit card was blocked (suspicious transaction) only to be told your debit card is unsafe and high risk and 'would you like one of our credit cards?'. Erm, it is your debit card and if they are so risky, why do you issue them? Alternatively, ask for an account balance and they'll ask if you want an account review (sell loans, insurance, more cards etc). Be prepared if you dare venture inside, you could be a while.

Arrived 30 seconds before closing with a wheel chair bound client. Bank staff were welcoming and more than happy to accommodate us past closing time. Service was excellent, efficient considerate and friendly. The staff should be commended for awesome customer service. Today's experience makes me proud to be a Lloyds customer.

Don't bank with them. Go to a different bank. Staff are arrogant, inflexible but still manage to come across as trying to help.

Everything seems like too much bother in the branch !

A UK High Street Institution; the reliable bank

I visited today Lloyds at WGC and have been served today by Miss Jasmina Bukir. No doubt it was my really best in branch experience. Very professional and friendly service. Easy 10 out of 10 :)

This particular review is for Lee. Lee helped me with a particularly urgent issue which also took him nearly nearly 90min to do. He was positive at all times and went the extra mile for me. Thanks Lee!

Very friendly staff. Can be quite busy but it was ok when I was there.