Barclays Bank

Staff are fine it's the other customers who are not. This morning I was pushed aside by a rather rude man, whilst about to use the machines to deposit funds. He stood over me and prevented me putting my card in the slot. Apparently I hadn't queued. I noticed people waiting in a line but assumed they were wanting to see the cashiers. So I stood back until a machine became available. When out of nowhere this man literally pushed me aside. I did stand in a not very organised queue and did go about my business, but I doubt this person would have been so rude had I been another man.

Poorly trained staff, I have dealt with them them a month ago when I had to submit my disclaimer form with regards of a few fraudulent transactions in my account. I have explained to the lady to whom I’ve handed in the papers that it’s urgent they are recorded in the system and she assured me ‘she will make sure they are sent by the end of the day’.
One month later I learn they were never bothered handling these so I am now liable for these transactions as the forms are now overdue.

Staff very friendly but overworked so difficult speaking to correct person. However there are five automatic machines to help with a transaction if you know what to do and two cash points outside. There is also a seating area for those waiting to speak to a manager.

Very happy with the scope of information Andrea provided me today. She has taught me information for free that has helped me. 5 Star rating and highly recommend to go straight into to Andrea as you will more likely get to your goal.

Absolute shambles!!! Needed a printed statement for ID and authentication of photo ID, simple enough..... No! After consulting her colleague, V showed me the machine where I could print said statement, OK except when all 9 pages printed I had no legible copies of the branch stamp. On my partner's suggestion that they need a new ink cartridge V gave a disinterested laugh! Then I was told I would need to see an advisor for signature and would need to wait for an hour! What a waste of my time, will NEVER set foot in this branch again

Asking for 60£ in change . They expect me to call 24 hours before to book that ? Are you even for real ?
Switching to lloyds with my 4 accounts right opposite them which is open from 9 am not 9:31 . Very disappointed and very annoyed.
If i could I would give u 0 star by the way

Shocking slow service, no respect for clients

I don’t find it helpful at all, the staff are overbearing, one male staff member demanded I stand outside in the rain (75 year old pensioner) even though there were only 3 customers inside one of whom was at one of the six automatic machines, yet nobody came to her aid. When it was my turn to use a machine which I had never done before, I was told somebody would be there shortly, approximately 10 mins later a guy appeared to instruct me in its use, I might as well have had a sign around my neck saying ‘unclean’ and ringing a small bell. Having worked in 2 banks in a past life, this is totally alien, with nobody interested in any form of customer service.