AP TILING Professional Wall and Floor Tiling
4 Colemans Cl, Kingsnorth, Ashford TN23 3FW, United Kingdom
4.7
19 reviews
8 comments
4RHR+CJ Ashford, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–14
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–14
Sunday: Close
A difficult job 50sq mtr’s & the finish was fantastic!
A total credit, another job lined up already & will fully recommend to friends, downside I’m sure he is very busy so get booked in.
Thank you !!
Very happy with both jobs, very professional, fast and reliable.
We will definitely be using them again.
Upon initial inspection the work looked good, I was happy with it. There were a couple of non work related aspects I was not so happy with, no mask was worn, the dirty tool bag was placed on to of my sons crib, the old tiles were left in bin bags at the front of my property, I thought this would be taken away, and the date and time of the work was changed multiple times, we were asked the night before if they could do the work the next morning but overall the work seemed to be fine.
A little later I had a closer inspection of the work (after I had paid) and there were a few problems (pictures to follow):
1. The side panel of the sink cabinet had been damaged further (it had a slight bit of damage already but was made worse)
2. The sink cabinet was not fitted back correctly, there is a gap between the tiles
3. One of the wall tiles behind the toilet on the floor was cracked
4. Grouting between the wall and the floor tile not done properly
I phoned the owner of the company simply wanting someone to come back and sort the problems that could be sorted, in particular the grouting between the floor tile and the wall, but was met with a very angry response. She was very aggressive down the phone to me, raising her voice and being very rude. I sent pictures of the damage and I have attached the picture of the WhatsApp response I received.
There was no apology for the errors that were made, and they have refused to send someone back to fix some of the work. I asked what they would do and ‘Nothing’ was shouted down the phone to me.
I would not recommend AP tiling at all, they offer a poor customer service, a lack of attention to detail and a high price.