DAW Bathrooms & Kitchens Ltd

We recently employed DAW to completely renovate our bathroom, and he did a first-rate job, particularly tricky in an old house where none of the walls are quite vertical! Would recommend to anyone, and we will be asking Duncan to re-do our kitchen when the time comes.

Summary: OK but not great. Make sure you check out the pictures and read the full independent review before you ask this company to do a job for you.

We recently got Duncan to come and refit our small bathroom. The initial meeting was great, and Duncan gave us a clear design of how the bathroom would be fitted. He arranged an electrician and for all waste to be removed. He was a little more expensive than the others, but we went with him because we thought this meant he would pay attention to the details that really set off a room, and we thought this meant he would do a great job.

Unfortunately, this isn’t the case.

The bathroom does look good, and when you first walk in there is a definite wow factor. However, this is due to our choice of natural stone tiles, and if you look closely at some of the details the finish is definitely lacking. The sealant used around the edges isn’t smooth in places and areas look rushed; the tiling and sealant around the door has a lot to be desired; the underfloor heating switch is in the wrong place because ‘the wire had been cut too short’; tiles have grout on them still; pencil marks are clearly visible in one area (and now sealed onto) the natural stone tiles. There is a hole in the wall in the airing cupboard that has not been filled.

We thought the higher price we paid meant these types of mistakes would be avoided. We've contacted Duncan three times to come back and resolve issues, some of which arose because the job was rushed. I spoke to Duncan about the issues, and he said someone would be back to sort them whilst we were away. Although someone has been, some are still not sorted.

To summarise, the job is OK, but we cannot recommend him. We have a kitchen and bathroom still to have renovated, and we will not use him again.

DAW were great! They completely renovated two bathrooms, which now look fantastic. They were friendly, on time, on budget and managed to sort out our very wobbly floors. Thanks guys.

Friendly service, competitive rates. Highly recommended

We literally just had Duncan and Chris renovate our much needed bathroom.

Out of 4 quotes we had done Duncan was not the cheapest and certainly not the most expensive. It was not however the price that swayed it.

Duncan was very good giving his expertise and experience on suggestions for our much needed makeover. The suggestions were made and done and I can honestly say they were not done to I crease the price. In fact it never changed in our case and we are glad we took note as it looks fantastic and done to a high level.

Both Duncan and Chris were very professional and friendly, the work was extensive yet everything was done to make the final job look brilliant. The house fought back with wonky squeaking floors and walls that were very uneven in all dimensions. By the time Duncan and Chris had finished it was as if it all went smoothly.

Total transformation and not sure how they managed such a great job.

Thank you Duncan and Chris for such a brilliant job, you both worked so hard.

Couldn’t fault the job Chris and Duncan did for us. Even worked out less than quoted which is always a bonus. I wouldn’t hesitate to use DAW again.

These guys were absolutely brilliant. Could not recommend them enough.