New Look Unisex Hair And Beauty

I don’t know what the standards of people who review well on this place are. Just had the worst salon experience. Went in for an eyebrow and upper lip thread. I’ve only had my eyebrows threaded a handful of times, and this one was the most painful. I knew that the pain was unnatural and when she showed me my brows, there was blood between and under one of my brows. She also suggested using wax for my brows instead of threading, to which I agreed. After that she threaded the stray hairs on my upper lip but still managed to miss most of them. Prior to her attending to me, she was giving another client a head massage and didn’t bother to wash/ cleanse her hand before coming to me. At the end of it all, I requested that she not use the lotion she used on the previous client to put over the areas she worked on, as I told her my skin is sensitive and reacts badly to certain things. She suggested she uses the aloe Vera plant to soothe he skin. I told her it was fine and that I had one at home I could use, but she insisted and crushed a small part of the leaf in her- still unwashed- hands and applied it to my face. My problem is that I cannot critique people in person as I feel bad and am afraid I may come across as rude or snobby. This is why I’m leavinf a review to save future customers from wasting their time and money in a place that deserves neither. Will not be returning nor recommending.

Avoid like the plague. Very rough, violent waxing resulting in so many in grown hairs and patches of skin ripped off. Messy and not clean. Unprofessional - had door open whilst I was practically nude! With (male teen!) children walking around to see! Did not use a new spatula and took forever and still missed so many patches of hair! Avoid avoid avoid. How they still have customers I will never know.

I went in to get a full face wax including threading of eyebrows. The woman did my face wax but not my eyebrows which i thought was strange. When she finished she asked me to check. I noticed she had ripped half the hair from my right eyebrow with the wax strip. When i contronted her saying she had waxed half my eyebrow off she said she didnt touch my eyebrows. Then offered to shape them for me. I then confronted her again of taking of half my eyebrow, she kept looking at my face saying no i didnt touch your eyebrow. This really annoyed me because you could clearly tell the difference between both eyebrows. I understand that anyone can make a mistake and it wasnt intentional however this woman failed to accept any responsibility and acted normal and made me look stupid. I then said you are not even admitting you did anything wrong which is the worst bit atleast accept what you have done and apologise. She just about managed to say sorry. I have been coming to this shop for the last 2 years but will be looking for a new place to get my waxing done from. They don't reward regular customers and dont care if they lose them either. Ive also noticed sometimes i get charged £12 and sometimes £13 depending on who's doing the waxing.

Very very very bad service
I went there for my hair cut n colour
Before booking appointment I told them How I wanted my hair too be
My hair were with colour
Before booking my appointment I went there to ask her if she can do it
She said yes his is my job
For haircut n colour I set there till 7:20 pm

She started for me 10:50 am
In between I went an hour home leaving
Saying it fine
Then I realise what is the point having messy hair colour n cut after paying so much money

And the shade she gave me is horrible orange
M waiting for month now to do by my self
Waste on £80 ( not a point of money it’s a point of time too wasted my day )
Not even a sorry from that lady
They don’t even have hair steamer
Ontop they are telling me not good for hair
What a horrible reply
Leaving a client with orange shade is this a good thing ? Before booking I clearly mention I want same shade which m having n pls no orange shade

On Thursday I was passing that side I showed her my hair
She said oh n then quit
Not even a sorry

Pls don’t say you can do when you really can’t

I don’t know to to post a picture

Othwise I would have done before my hair n after she did

The hairdresser was late but the cut was really well done! the place could be better but I was happy with the service! Will visit again thanks

The hair dresser dont know how to cut hair please dont waste your money and time

AVOID AVOID

This is the definition of dirty place. Looks like a garage, walls are dirty, the place is also some kind of shop. Booked through Treatwell, didnt dye my hair properly, cut was uneven, very rude, unprofessional. I was disgusted the whole time. The only reason i stayed was because it was pre-paid. Tried to complain and they refused a refund. The ''hairdresser'' couldnt fully cover my hair with the hair dye and said ''ah its not my fault your hair is like this''. Nothing like the photos online. Felt so disgusted.

Lovely staff, family atmosphere, always available.