Boots

'Sorry about the wait!', would have been basic common courtesy and greatly received after waiting at the pharmacy counter for 22 minutes to be served. This lack of acknowledge (and it's not the first time) must simply reflect Boots' ethos which is...nuts to the paying (well and truly over the odds) customer. Best thing about Boots is that you know you're only a few shops away from Superdrug.

I shopped here quite a lot during my stay in Newport this summer ! They had everything from foot supporters ( insole pads ,both gel cushion types & non gel ,cloth type.)to viatmins,foods ,snacks ,desserts & cosmetics !! I found plant based vegan mango yogurts which were so~delicious !! And sometimes they were only at 50 p !! As the expiration dates were very close !! What a bargain !! I bought them twice &a blush brush ,insole pads ,cosmetics,hair clips , hand sanitizers & even an adapter for my phone !! As mine got stolen !! It was about £7.99 ？I also bought their brand zinc/ vitamin c ! Kind bars !! KitKat!! Lol.Blushes ! So on .My disappointment was they carried lots of American brands !! I wish if they carried British ones more ,instead !! Helpful/ friendly staff !!

2 stars to the poor staff that trying to short out the massive queues however i spent 45minutes waiting to tell me that they did not have my prescription. If you see that your shop is so busy hire more staff!!!

Went into Newport store for optician advice after an emergency visit to hosp. Was seen straight away and all tests needed for suspected retina detachment done and emergency appointment made at eye clinic for me. Cant thank them enough for their service and understanding.

Love waiting around for no service, top marks! And yes, we can see you on your phone in the pharmacy doing nothing...

Lovely experience recentl collecting our glasses from the optician department. Staff there are usually very good and helpful but Ann Marie was exceptional. Thanks Ann Marie.

I would like to thank the Pharmacy staff working in Commercial road Newport store on Christmas Eve, I telephoned very late in the afternoon to check if they had antibiotics for my very sick granddaughter, as everywhere was closing or didn’t answer the phone . I spoke to two ladies, the assistant and the pharmacist who were so helpful and efficient, they made it possible for my 2 year old granddaughter to have her antibiotics for severe chicken pox over the festive period and hopefully have a better christmas. Thank you both so much x

Boots as per usual. Very good service good quality and always a smile from the staff.