Bed Kingdom

I was initially really pleased with my ottoman bed and the mattress is so Comfy. The price was good, I paid in instalments and the customer service and delivery were both very good.
The bracket on one side unfortunately buckled after 7 months. It was replaced after a week or so without any fuss, affirming my good impression of the customer service.
A year later the bracket on the other side failed in exactly the same way. It took a bit longer to resolve this time. The beds apparently only come with a 1 year guarantee which is quite short for a big expensive purchase. However, despite apparently being out of warranty bed kingdom and the manufacturer eventually agreed to replace the bracket without charge. I’m just praying we don’t have the same issue again as I’m a bit less confident in the product and after sales service now. Having said that, they did sort it out in the end.
I Suspect this is a common issue with ottoman beds. Especially with modern heavy mattresses (the bed is super king size). If I were buying again I would probably opt for drawers instead.
Overall pleased with bed kingdom but be mindful of the shorter warranty.

The bed I purchased was a children mid cabin in grey which my son loves, the bed is very sturdy. The only thing I would say is that the instructions are very hard to follow but this could be due to my dyslexia so I got someone to help.

When my delivery was due I was actually in hospital so I called and asked for them to leave in a safe place as it wouldn’t allow me to do this. The lady I spoke with on the phone was lovely and very helpful. She arranged for it to be delivered in my required safe place and even wished me luck on getting better which I thought was very thoughtful.
I would definitely order from here again as the experience was really good.

Purchased a bed from here for both my kids. A large bunk with desk. It is very sturdy. The instructions were clear and easy to understand. The measurements stated were accurate (not always the case when shopping online). The delivery and service were great. Should we require another bed, I will happily consider bed kingdom. Many thanks.

First time customer and have nothing negative to say about Bed Kingdom. Good selection of beds at very competitive prices. Ordering was simple, good delivery options and excellent communication right up until delivery, which was completed exactly when they said it would be. Totally happy with the bed. Highly recommend.

Such a great bunk bed, we purchased one bunk bed and fell in love with it so we purchased another one! We own 2 and our children love them. There is ample storage in the stairs and at the side and not forgetting the shelves that each bed has. Toys, books and ornaments are displayed neatly. We purchased the clip on lamps too which have been fab as each child can control their own light.

Excellent service. Fast delivery and outstanding customer service. I ordered a bunk bed, it is lovely. We had a slight issue with the product which wasn't specific to the quality etc of the order. It was resolved very quickly and we were given some compensation. I would highly recommend.

The Bedkingdom had exactly what I needed. The delivery was quick and was pleasantly surprised with beds they were easy to assemble and looked great. They are well made and I’m in the process of looking for another model for my daughters. Highly recommend you look on their site if you are looking for bedroom attire.

We bought the flair teepee tent bed with trundle. My daughter loved her bed, but after using it for a while she sat on it one day and the wood snapped - I witnessed this. It clearly was not well built! She is a healthy size and weight for a 5 year old. Bed Kingdom were not at all helpful, they didn't apologise and could not sell us a replacement part, so the bed is now useless.