Justebikesmidlands.co.uk

What a gem of a shop, you really cannot underestimate real knowledge and customer service with a considered purchase such as an electric bike. I was shown many different models from a showroom display larger than any in the midlands. I was able to test them all out and did not feel pressured in any way. The owner and his helpful lady assistant were outstanding, you will not get this level of service from the internet. We have already recommended you to friends and family, many many thanks.

Great promotion hope to see more like this in the future

very helpful with a Brose equipped Scott bike i took to him recently, great service from a friendly chap!

Been using justebikes since last June, when Halfords decided my bike had turned into a motorbike because it had a throttle. Had various repairs done since and Martin has always got straight onto it and fixed it in double quick time. Can't fault the service, both Martin and Tina are very helpful and courteous, would recommend it to anybody with a bike. Took my bike in last night for my brakes and Martin rang me first thing this morning to say they were done, my bike does 324 miles a month so you need your brakes working properly especially in this weather. So for a great service use Justebikes.

The customer service in the shop is just wonderful, I have never felt so looked after. I was kitted out with an amazing e bike, lights, helmet and mud guards all for a super affordable price. We had a check up on my bike after an agreed period of time to ensure it had bedded in and everything was working perfectly - spoiler alert, it was great! Couldn’t recommend the team enough - thank you to Angela and Martin for making sure I got exactly what I needed. Everyone needs an e bike, it had kept me moving even when fuel prices sky rocketed. Once you have the right gear, nothing can stop you.

I wouldn’t buy a bike from anywhere else. There to answer any questions, amazing service. 10 ⭐️s.

Absolutely amazing customer service, great knowledge about what I was buying & really really happy with my purchase. I will be back for sure, thank you again.

We have been speaking to Tina regarding a problem with our Scott E-Aspect 920 battery. Tina suggested that we should bring the bike to Leicester so that Martin could check it out. We phoned this morning and took the bike up to the store. Martin immediately started checking the bike, updated the software and repaired a puncture for us. On checking the battery Martin found it was a problem with the charger and so the visit saved us over £700 for a new battery, and all the work was done while we waited rather than us having to go through another 160-mile round trip. The customer service was second to none. I would highly recommend them. Thank-you.