Birchington Brides

The worst customer experience ever. I was living in Europe at the time and travelled in for my appointment. When I arrived, I was slightly put off that I was practically brushed off by the owner who didn't seem to know that I was supposed to see her and was assigned a junior attendant. The orders were eventually placed and as I was reviewing the codes for pictures featured on the website, I was concerned that the colour of my husband's morning suit didn't seem to match what we had seen in the store earlier on. I simply couldn't believe the email response I got from the owner when I asked about it for reassurance. I was rudely asked to take my business elsewhere. It wasn't the kind of experience any human being, age or race included, deserves. I am thankful that I found another bridal boutique in Ramsgate that put this one to absolute shame.

Absolutely amazing the owner fran helped me find my dream dress and Chloe went out of her way to make us all feel so welcome and couldn't have done anymore to help also the seamstresses done a absolutely amazing job with our alterations.

Lovely people to help you decide your dress and extremely lovely dresses

Beautiful dresses and lovely staff. Seamstress is amazing and shes not baffled by my many alterations!!

I purchased my wedding dress and 5 bridesmaids dresses from birchington brides and the service I received was fantastic. Emma went above and beyond to help me even when I changed my mind on my dress. I never felt rushed and she helped me choose the perfect gown. Karen the seamstress was amazing too, and even came to my house on the day of the wedding to fit us all in our dresses. Thank you all for everything. I would highly recommend xx

Fantastic place made me feel like a princess was nervous before I went here but they made me feel at ease even found my wedding dress am soo excited now x

I had an appointment today felt very unwelcome. Almost as if the lady serving didn’t want to be there and everything was too much effort. Didn’t get much help getting into the dresses which I found bizarre. Wasn’t once told ‘that neckline suits you or this dress is flattering surely as a bridal dress assistant you should be helping and guiding? Tried about 4/5 dresses on then was told I had exhausted all options that would be of interest to me…. Luckily this was not my first bridal dress appointment and I know that there are plenty of other shops locally which treat brides better and give them the experience they deserve. Will not recommend to anyone.

What a lovely shop and wonderful helpful staff definitely recommend