Julia's Collection
6 Roman Walk, Princesshay, Exeter, EX1 1GN, United Kingdom
4.2
53 reviews
8 comments
PFFF+G2 Exeter, United Kingdom
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Monday: 10–16
Tuesday: 10–16
Wedneasday: 10–16
Thursday: 10–16
Friday: 10–16
Saturday: 10–16
Sunday: Close
Tuesday: 10–16
Wedneasday: 10–16
Thursday: 10–16
Friday: 10–16
Saturday: 10–16
Sunday: Close
The lady asked if I intended to buy today, to which I replied I’m not sure, as I don’t know what style I’m looking for, she told me I couldn’t try any dresses on (even though I had an appointment) unless I was buying today!! How do I know if I’m buying if I can’t try styles on.
l couldn’t even touch the dress, she held it in front of me whilst I stood in front of a mirror.
I’ve waited years for this day and was so excited, you ruined what should have been a day to remember.
So today I went to another bridal shop in Barnstable and I had amazing experience, they couldn’t have been more helpful they jumped over themselves make my appointment special, I must have tried on 15+ dresses and yes I bought my dress from there, I’ll be sending the rest of my family their way too as they were so welcoming.
If only you’d been more welcoming and let me try some dresses on you would have made a sale as I bought the same dress you wouldn’t let me touch/try.
Treat people as you’d like to be treated yourself not make them feel like they have some kind of contagious disease.
I wouldn’t recommend your shop to anyone