Bridge Street Stone Ltd
Knotts Lane, Colne BB8 8AA, United Kingdom
4.4
20 reviews
8 comments
VR3C+8F Colne, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
The staff on all occasions showed curtasy and knowledge of products.
I shall use again when I have need.
A circle delivered with missing and wrong parts!
My integrity being questioned, “the parts we have delivered are correct”! No they weren’t and they were checked by 3 different people.
My builder had to cut 3 flag stones out of corner pieces that were sent in addition to complete the circle, and the finished circle and product received looks absolutely nothing like what I ordered, picture one is my circle picture 2 is what I ordered.
I have been fobbed off with a 10% refund, I couldn’t send it back because my builder was on a timescale which the company knew when I ordered it (I called and spoke to them on Friday) I am almost £200 out of pocket and have wasted goodness knows how much time dealing with this!
All they needed to do was apologise and reimburse me for the additional cost I have incurred for their “picking error” I’ve never known anything like it.
If you are thinking of ordering from this company be careful and think before you do.
In addition there were wonderful stone benches, stone garden ornaments, water features, decorative pebbles and much more.
Highly recommended.