Nationwide Building Society

The staff are always helpful and have a lovely demeanour. I wish all banks were like this! There can be quite a queue sometimes, but there is the option to pay in cheques via machine.

Thanks for helping us

Queues tend to be very long. The self service machines are very slow and often have long queues. The branch itself is very small. The staff are excellent and very accommodating though they seem to be short staffed regularly.

My card was stop in the cash machine, i called emergency and the close the phone and they seed to call my bank🤬🤬🤬🤬

Applied to close my account over Two months ago, delay after delay and still waiting for my cheque!! Took less than a week with Chelsea and Skipton with Bank transfers and NO CHARGE.
Nationwide wanted £20 which was probably more than the interest I got over years.

Friendly and helpful service and advice from the staff

I am an existing customer, Branch is not opening an Instant Access Saver account for me, saying head office will open account for me if I send them filled up application form. Head office sent letter I should go to the branch to open this account. I have been to the branch 3 times, and called head office 3 times.

Really the staff is very helping nature, specially mohammad and jenny thanks a lot, you guys help me out for my money which i was trying to solve the account issue from last 2 yeras. Thanks a lot, god bless you guys.