Leek Building Society

Excellent service and always helpful on the phone

Friendly and helpful building society.

You really need to look at your opening times and put them back to what they were before Covid. They are not customer user friendly.

Profoundly awful. After being a customer for 12 years refused to offer me discounted or fixed rate and insisted I go on to standard variable rate thereby trebling my mortgage payments. No digital prescience, no contact, classic 'computer says no'! Stay well clear!

They are absolutely unprofessional. Wasting time when you are applying for your mortgage. All what I can say is they are not organised. After going through my mortgage and signed most of documents with them and signed direct debit form and paid for solicitor and mortgage advisor they turn round and said sorry your application is not going through.

NEVER RECOMMEND THEM FIR ANYONE

Why are your opening times so ridiculously short?