Nationwide Building Society

Rather small and pokey branch but it has everything you need. And the Nationwide is a national treasure: our last building society - which means it is run for the benefit of its customers not its shareholders. It's also one of the best providers of added benefits accounts.

Rude and very unprofessional staff at the Twickenham branch. All three members of staff had no clue what they were doing and because of their incompetence they got angry with me. I will Take my business elsewhere and would not recommend any bank at this branch.

One of the smaller branches of the last remaining Building Society in the UK.

Always very polite, greeted with a smile from all the staff, very helpful if assistance is needed 👍

First time I've used this branch, very helpful staff

Partner with disability hasn't access to a card so if Twickenham branch is closed and they can't travel..can't work a laptop or mobile phone. Maybe the atms should have an emergency access.. as money is needed on a day to day basis when the branch is only issuing small amounts daily ... from their account.
Going there daily isn't ideal for some !!

Unfortunately.. its rather upsetting for them creating stress, unable to travel elsewhere either ... getting them into debt.. owing others cash not returned isn't ideal way in this case or them going without (if my help isn't around to then borrow cash from)

Family members who haven't helped out in this case (as theyre rightfully no longer able to be accessing the account and retaining some of the money for themselves as before) some access is required by the person in question .. when branch is closed as it has been a few time at short notice ..

Staff shortages, catching covid, school holidays and recently cancelled trains/Travel due to high winds and the hurricane Eunice all causing closure..

This branch is needed to be staffed !

Fabulous staff. Debbie very helpful with my BACS needs and also put me in contact with Jade, who set up very good value home insurance. Much appreciated help.

Good ,helpful,l people friendly staff ,top marks.