Nationwide Building Society

The branch manager there is so rude!
I witnessed her going mad at a customer within the branch. The customer was an elderly lady who couldn’t work out how to use the cash machine, and this young ‘lady’ made her feel really small, and actually caused her to sob when she left the branch

Would be nice to be able to go into the branch as over the years I regularly do my banking over the counter. Now you are only open when I am at work.
Bring back Saturday opening or longer hours. I am thinking of finding a provider that gives better hours.

Once I went here and it was closed when it was meant to be open.

Great service

No queues but fast service for what they have available. I had to come back for a printed statement because systems were down.

Had mixed experience in this branch and now the opening hours have changed to be even more limited, it makes things difficult as I'm at work during these periods.

Staff here helped me finish my credit card application as the phone line wasn't too helpful after I'd applied online.