Nationwide Building Society

This branch has lost lots of business from me as it has an early closing time of 16.30 on weekdays.

New customer to nationwide no idea how anything worked they were rude and in interested in helping me

Awful building society. My ISA came up to maturity. No contact from Nationwide whatsoever. No advice on other available products. Nationwide will not transfer my ISA to a savings account. I have to go into branch and close my ISA. The branch is hardly ever open beyond the middle of the day. So not convenient for working people. Incredibly unhelpful building society all round.

I would strongly advise against using an ATM to deposit cash either outside or inside a bank. Recently I had to complain as a staff member deposited my cash in machine within branch while I had to wait at door. There was a difference between amount I gave them and amount on receipt. After several phone calls I have since been refunded the difference by Nationwide with the Managers assistance.

Such helpful staff, no rush and take their time to make sure you are taken care of.

All the staff very helpful, and a brilliant building society