H B Motors ltd
Southend Arterial Rd, Hornchurch RM11 3UJ, United Kingdom
3.7
25 reviews
8 comments
H6JR+59 Hornchurch, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
The car in the ad's pictures were clean, upon arrival it was absolutely covered in dirt all round as if it wen't off-roading (I suspect this is to avoid seeing dents, scrapes and parts that have been repainted). The engine was boiling hot when we arrived which their excuse was they recently took it to the mechanic, (again to avoid hearing unnatural sounds on a cold start). The boot had rubbish inside under the floor and they made no effort to clean the inside after having the car on site for over a month, it was also low on engine oil shortly after which shows signs of leakage.
They told me nothing was wrong with this car before inspecting it but upon arrival it had a missing fog light, was low on engine oil and one of the rear doors wouldn't open from the outside. The guy there said he would take it to their local mechanic to get this fixed but a day after the same problem occurred. The car in 1/3 times wouldn't move off in 1st or reverse gear and the tyres were below the legal tread depth (one was older than the car!). The guy drove it to the mechanic highly revving it to where I thought the engine was going to explode, from 1st straight to 5th on the dual carriageway on the way to the mechanic. Reason behind this was 2 of the rear alloy wheels were 'buckled' e.g. bent out of shape creating a thumping noise at higher speeds. I't was so bad in fact that I had people pulling up next to me explaining they're wobbling all over the place, I was told shortly after from a proper mechanic that they had to be replaced as they had suffered a major collision at some point, costing £180 each.
I was furious and called them back a week later after discovering all of these issues. They were very hesitant of taking the car back and giving me a refund even after I had put new tyres on it , replaced the rusty wipers, gave it a clean and topped it up on fluids. The only thing that stopped them from continuing on this ignorance was the fact that I would ruin their 5 star rating, In the end I haggled enough to get my money back that i payed for the car upfront but excluding everything else I had to pay out for. The only reason they gave in was because I threatened to create a review on their 5 star ratings, buyers need to be aware.
DO NOT go to this 'dealership' no matter how good the deal and what they say as it's all lies.