J R Of Ashford
542 London Rd, Stanwell, Ashford TW15 3AE, United Kingdom
3.4
20 reviews
8 comments
CGRF+WX Ashford, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
I will always use them for my cars. I have been using them since 2008.
I have purchased 2 cars from them and they have both been great cars. They have also done all of my repairs for the 2 cars that I own even though only 1 of them was purchased from them, speedily and at a very reasonable cost.
The mechanics are very knowledgeable and all of the staff are very friendly.
I called JR of Ashford before travelling over to view a car they had listed, firstly to check whether it was still available and secondly to see whether they would take my current car as a part-ex. They said yes to both.
On first inspection, the car looked ok - just a few bits and bobs (dvd player etc) not working. Salesman wasn't pushy at all, if anything slightly illusive. He managed to find the key, but advised us that we couldn't take the car for a test drive as they didn't have any trade plates available. At this point he tried to claim that lots of people buy cars without driving them first and that if anything was wrong, they would put it right. We then checked out the paperwork and discovered approx 50,000 miles on the clock were not covered in what was advertised as a 'full service history'. Also, the most recent service was listed at a higher mileage than the clock on the car stated it had done. When we pointed this out to him, he tried to make some excuses, then told me he wouldn't take my car as a part-ex because it was a manual, not an auto. Seems strange that as soon as we started asking questions he started putting up barriers. Also, the car has been listed for over a month, so perhaps we weren't the first people to smell a rat. Take that as you will.
Buyer beware as they say.
Not sure if it's linked but the place next door which is locked up seems to have some damaged and dismantled vehicles so please do your pre check and make sure you're happy with what you're purchasing. Perhaps HPI Check would not go amiss.