Hippo Leasing
Trident Park, Trident Way, Blackburn BB1 3NU, United Kingdom
4.2
613 reviews
8 comments
QG7X+6C Blackburn, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–17
Saturday: 9–16
Sunday: Close
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–17
Saturday: 9–16
Sunday: Close
And was showed vehicles to suit my budget.
I found the sales team was very welcoming and helpful.
My Sales Advisor Caine was approachable, supportive & understanding.
I would recommend Hippo when choosing a new car.
I would recommend.
Update.. car can't be delivered when agreed so I have requested a cancellation but the tactic employed now seems to be to ignore all communication, now I will try customer service and see how that goes..
Bought a Range Rover Evoque after finally being able to afford this car of our dreams and Hippo Leasing have made the experience an absolute nightmare. Its put me off buying cars for life!! Quick enough to take your money but then absolutely THE WORSE AND MOST SHOCKING after sales and customer service i have ever witnessed. Engine warning light came on 3 weeks after purchase and almost half a year later, 1000's of emails, arguments, back and forth, upset and crying they agreed to do the work after they found out they couldn't do it on the cheap! Also had a fault on the tires the day we picked it up that was diagnosed while was in the garage and now refusing to pay when the fault was there when we drove the car away. All we got was "We will call you back" then heard absolutely nothing for weeks on end. The car has been in the garage more than we've been able to enjoy it. They left it sitting in land rover for 5 weeks before finally agreeing to do the work but only because we begged them to use our over a THREE THOUSAND POUNDS deposit... Even now the fault still exists and they refuse to take responsibility for the issues saying it had a MOT before we bought it. The customer sales team are NOT HELPFUL, RUDE AND try to just FOB YOU OFF at every opportunity. If you want to get ripped off then use Hippo Leasing but I would rather stick pins in my eyes then deal with these absolute con artists again.
Great communication and kept up to date with progress.
All sorted within days from initial enquiry to confirmation of vehicle delivery
Very quick smooth process