Enterprise Car & Van Hire - Enfield
25 Jute Ln, Enfield EN3 7PF, United Kingdom
4.2
234 reviews
8 comments
MX49+2X Enfield, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–12
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–12
Sunday: Close
Enterprise were very good throughout the duration I had the car and would call regularly with any relevant updates which ensured I was in the loop and had all the relevant information regarding the hiring of my car.
Once I got to the branch, I was served by Sen. I was very impressed with his conduct and knowledge. I found him to be very approachable and polite. I had a number of questions that he had no trouble answering and it helped to put me at ease with the hiring of the car. I had a bad experience with another company previously so was a little anxious at first.
I was also served by Sen when returning the car and had the same consistent level of service on that occasion also. This branch is definitely a good example of how a car hire company should operate. I would feel confident in using Enterprise services in the future.
My car was ordered for 8am and dropped off at 8:45am. I called up to see the issue and they let me know that they open at 8am so cannot deliver cars on the dot. It would be better if the website was clearer on this.
My car was dropped off by a lovely man called Sen who was very apologetic about the delay. He showed me around the car, and we checked for any marks.
The car itself was amazing, no issues at all for my 500 mile round trip on only 1 tank. All in all, great experience and will be using Enfield Enterprise again
He is the most amazing asset to the Enfield team, and we are so very grateful to him.
Well done chaps, if I am in the area I will use you again. 10/10
Michael Craveiro has managed our booking (which we did half an hour before to pick the van up) on in an very professional manner. Friendly and polite, he made us feel the general customer service with what the branch treat any client; definitely their standard is for very far the best we have experienced in London in a long time renting a Van regarding the others companies, and of course, it is very high.
The van was bit more than 10K miles, and drove quite well, literally was like brand new. The general state of it was excellent.
The interaction with the rest of the staff was very professional and polite too, which made us decided no change the rental Van company in the future anymore.
Very high recommended overall.
Thanks a lot Michael for the experience, brilliant 😊