John Haynes Mercedes

Very impressed with John Haynes Mercedes very professional service with good pricing! David was really helpful and I found it much nicer to deal with an independent garage rather than a main dealer. Would highly recommend for anyone with a Mercedes or similar vehicle. They also checked a concern I had with my car and found a fault which they seem to have sorted out (fingers crossed!) This was all done free of charge!! They also took the time to wash my car which I didn't expect and I must admit was done really well!! Will not be talking my C63 anywhere else for future maintenance and repairs. Very happy customer.

Amazing from the time the car was collected on time , updated when completed, returned on time and cleaned and polished to a high standard .
I would rather travel over a 100 miles than use my Mercedes dealer .

It's very good place to take your Mercedes for service for repair or diagnosis, they are professional, and very helpful staff mainly Mr. David the service manager , thank you so much guys .

Fantastic customer experience. My Mercedes’ developed a fault while on holiday in the area. Despite being fully booked they look at the car to check it was OK to drive. As it wasn’t I was provided phone numbers of other garages in the area to try. They even filled up the washer bottle, all for no charge. Thanks to Michael for a great experience.

Purchase of my former mercedes
Superb. Need I say more?

So glad to have found this garage. A very pleasant drive from Horsham and well worth the trip. They know Mercedes cars inside out and it shows in their knowledgeable and professional approach. After being let down about by a couple of garages I got exactly what my car needed here at a very fair price:

Investigation of an engine fault light (which another garage had previously failed to identify and find) duly found the fault explained it and fixed it. A split hose that was affecting the boost actuator or intercooler or some such awesome bit of German engineering.

Lubrication of the Panoramic Interior Roof blind.

Investigated and fixed a badly fitted brake pad which was scraping the bake disk on full lock.

Changed the gear box oil.

Fitted two new running lights and charged less than quoted as it was a quicker job than expected.

My lovely Mercedes feels like a new car and actually looking forward to dealing with the garage again because they have instilled a very high level of trust through their expertise and excellent service!

And by the way they gave me a very respectable courtesy car while they looked after mine.

It's no surprise this business has been going since 1964 the only surprising thing is they haven't expanded to take over the entire industry with their rare and wonderful service delivery.

Mercedes Specialist Sussex, Mercedes Repair and Service Sussex, Mercedes Experts Sussex

John Haynes Mercedes completed the annual service on my 2015 E350 saloon. As per normal, David and the team delivered again. Excellent price but far more importantly, the service is impeccable. Dropped the car off, left for the day, job done and the car was valeted prior to collection. Puts most MB Main Dealers to shame. Thanks All - Great job as always and i'm always happy to recommend you to any MB owners i know.

First time using John Haynes and I won't take my SL r129 anywhere else. Superb work, extremely professional and great prices. My car is completely different to drive tha ks to these guys.