IRG Swansea

My car went in with damage all down one side, just got it back, it’s perfect no way of seeing that it’s been repaired. The team kept me up to date and all the way through.
It was also really quick, easy 5 star, would happily recommend them to anyone

Someone collided into my car whilst parked outside the house smashing up the front passenger side. Collected the car today from IRG Swansea who have done an amazing job of bringing it back to good as new.
The staff were professional as well as welcoming and friendly. Really pleased with the job they’ve done.
Not so pleased with my insurance company who prior to getting the car to IRG it sat in a scrap yard for 2 months. When I collected the car today there was a scrape along driver’s side door which I pointed out to IRG. They confirmed with photographs that the scratch was there before it was delivered to them which I had no doubt about. Simon was happy to fix the scratch for me, didn’t have to do that so very impressed with the overall service from IRG.
Thanks to Gail on reception also who was accommodating when I wasn’t able to collect my car as previously arranged.
All round landed with how this business treated me, very pleased. Thanks IRG

I couldn't fault the service and customer care. They have helped me no end and have been extremely helpful. Would definitely recommend

Just collected my car after repair,lovely call from Simon and the boys to say it was ready to be collected especially on my birthday. What a brilliant job they have done. Good service, only took a few days, cleaned and polished. AMAZING. The staff were brilliant. Thank you. Would highly recommend.

Car body repair good.

Organisation re booking in not so good. Appointment postponed twice.

Admin/organisation poor - missed important appointment in Swansea when dropping my car off and collecting courtesy car in spite of informing them in advance that I needed handover to.be completed efficiently and in a timely manner.

The repairs was excellent however they failed clean if after so the whole car was covered in like a white dust inside and out and they also got red paint on the carpets and seat strut. Also said it would be ready at one time but was then not ready.

Simon and the crew at I.R.G. (Llansamlet) are all top notch. Had a slight problem with the curtesy car. HOWEVER, that was solved by the following morning to a very satisfactory resolution. The work carried out to my car was/is AMAZING!!! Looks all good again. So chuffed. Thanks so much for going above and beyond guys, its very much appreciated. 10 out of 10.

Very friendly and professional customer service. Kept me updated with progress of repairs. Helpful in sorting out collection of vehicle and return on completion. Very good work done to car, damage totally sorted.