The Great British Hand Car Wash

I attended today (23/1/2020) and paid £19 for a car wash and gave a £1 tip.
When they had finished, I pulled outside to put the luggage cover down as they always leave it up.
I noticed that items had been taken from the boot of my car!
It may seem insignificant but it was a new box of rubber gloves, I use for work... (It's the principal!)
I went back into the compound and all the staff disappeared like it was a Border Agency raid.... No-one would come out and speak to me....
I found the box hidden under their cleaning rags, I recovered my property and managed to find one staff member who said "No speak English!"
I've noticed that cigarettes seem to go missing sometimes from the tray in the car.
It's left me thinking, as a customer who always tips the staff, why should they feel the need to effectively steal customers property.
They did it discretely and secretively, passing the box inside the car over the seats so I wouldn't see.
I will never return again and they've lost a regular customer. Such a shame this level of dishonestly occurs in plain sight of the customer.

Awful, come out with more water marks left on car than i went in with dirt! Passenger side of car doesnt even look like its been touched. Waste of money go elsewhere!

Very poor service, no one can speak English well. The blond girl was only waiting for tips. I have been there 3 times and they did not do the job properly. I asked them to wash my car inside and they did but there was a horrible smell and I have to wash my car again. I paid £15 and I will never go there again.

Quite pricey! would have given 5 stars but sticking to 4stars as I still noted some dust on dashboard even after paying £24 for the "Big Wash" services

Great car wash, there was a queue to get through but think at most it was 20 mins to get through. Brilliant quality and service at a very good price 👌🏻

Very quick and the guys (& lady) did a very good job. Good value for money too.

Hello everyone guys who use to work here moved to New Romney if you want proper wash find them there address: Unit E, Learoyd road,New Romney Tn28 8xu

Pretty good! High standard finish. Next a valet, time permitting...