Poor service the staff don't have clue😤. The old team was fair. better dropped a brand new tablet. I checked it myself it 100 per cent ok testing should of been ready that day and voucher and voucher, get a phone call saying the tablets bent complete lie the shelf's stacked up to the hilt.guy chucking bags over the door very professional not, if I was anyone else I'd take to game they used to say they pay a pound more than cex, I have no faith or trust in this shop the guy who sent my tablet as had to others items to be sent via email but he screwed that up..You could get chimps to run this better AVOID SERIOUSLY AVOID🤫🤫
Krankos The Great296 days ago
Very good for discounted games, films, consoles, phones, etc. I often find myself going to CeX for games for some of my older consoles like the PlayStation 3. I would happily rate higher if it wasn't for the fact that the staff aren't always welcoming, and aren't the best for help.
Thomas J Pullan327 days ago
You can always get some brilliant deals here. Classic games at prices below a fiver. Hardware and accessories are always cheap. Although the staff aren't always that friendly, it is still great to come in and have a look.
Robin Toy327 days ago
Good for games consoles depends on age and state as they do not services there consoles so if any issues involving using the console thay don't know as all they do is a on and off test
Lisa Seymour1 year ago
Shop wasn't open at 9am like it was supposed to be, a member of staff came out and explained his other team member hadn't turned up for his shift and he couldn't be alone and open the shop. Not his fault, however, this isnt the first time and the staff were quite rude when I returned. I think they under cut you on price considering they sell your item for more than double what they give you for items.
Laura Troy1 year ago
My god the customer service is appalling! The worst I've ever experienced. 4 members of staff no one acknowledged our existence (the basics of customer service) after about 3 minutes stood infront of them, We asked if anyone was serving, one guy who was sorting out cables said he will in a minute, another couple of minutes pass when we point out this is ridiculous, surely to keep customers returning you need to serve them. Good luck to your company with such usless staff your going to need it!
Bontu Panjeet1 year ago
Can’t fault the actual transaction as managed to exchange unwanted games and appliances for a bit of extra cash. However I have never seen a woman that ugly in both appearance and personality, the stench was bad enough let alone her extreme misery and rudeness. She made it apparent that she dislikes her job and provided abysmal service. It felt like she wanted customers to leave the store as soon as possible to avoid having to do any work, which made me feel unwelcome. Hygiene and manner training would be appropriate as never any need to be rude to customers.
