CeX

Great shop with friendly, helpful staff and a wide range of products such as DVDs, Blu-ray, games for all sorts of consoles and gadgets. Some unusual stock here too compared with their other stores - found a game I've been looking to get for quite some time. Overall I highly recommend paying a visit, especially as trade-in prices are reasonable.

We were visiting Dover today and always go to a cex to look for something different. I've never felt small or had such rude service. The guy who was literally mumbling about us and was so blunt to us was shocking!. Seriously poor customer service and to actually make us feel so un welcome. I don't know who he was but (small/chunky/facial hair/beard) maybe new starter but very poor experience.

Good selection of phone's and computer games and consoles and other accessories like gaming headset's, phone earphones, and camera equipment only problem is the price not much cheaper than the shop price's so if you are going to spend a lot of money might as well buy it New from the retailer and get a new warranty and guarantee also most insurance companies won't insure a second hand phone. I found out the hard way when I thought I was insured with insure to go but unlike other insurance companie sites I wasn't stopped from filling out the insurance policy form online for having a second hand device but when I lost my phone I tried to claim on my insurance but was unable to get cover because they didn't insure second hand devices apparently its in the small print. O well at least I learned something :(...

Staff rolled up just before opening as I was outside the bus stop and were like hope it's not busy, can't be bothered today. Then overhead swearing...Nice seems I'd be waiting to get gift. This shop has gone down hill.

Brilliant selection of stuff.
Well organised, very friendly and helpful staff.

I find with the Dover store they always take at least a week to process drop and go orders and returns? I returned a faulty item there the other month and had to return 3 times before they finally processed it, each time the manager saying they would call me which they didn't.

Really poor service and totally different to the neighbouring stores.

Here waiting at 10am. Staff arrived 10:03 and opened up, asking for another 5mins until they open.
Timekeeping needs improvement. ( Sunday)
10:10 and still not inside.

Likes to rip your off then sell for stupid high prices, for example xbox series each brand new is about £265, CEX will give you £60 cash then resell it for over £200. Only good thing about this place is the staff are polite