CeX

CEX need to be consistent with their grading and pricing. I have bought numerous ‘Grade A’ items and received them in original, but damaged / taped boxes with courier labels still on. I dropped in a brand new item and was told although it’s Grade A condition (it had never been opened / used) they would only pay a Grade B price as it had the drop and go number written in the very corner of the box. I am almost certain it would be put back up for sale as Grade A. I mean come on are you guys for real? You don’t even clean a B grade product before selling it (again from experience after receiving air pods with ear wax in - apparently acceptable as Grade B 🤢).

Go to a different store that have some common sense.

Best if you need something else. Great to build up credit for when you need something. I've not bought a brand new phone in over ten years!

Helpful staff, but took my business elsewhere where you can touch the item you are about to buy. No point having the shop if you can't compare items.

Going to CeX is always a good shopping experience because I always love something different and plus, this place is easy to find in Castlepoint.

Bought a phone.
Got home (as wasnt charged) only to find the old owners information still on there (pictures, contacts, messages etc)
Obviously they didnt even look at the phone just shoved it on shelf.
Took it back next day to get told they will give me half the money i paid.
What a rip off.

Collected and returned couple of CeX web orders from this store. Professional and quality service.

I bought a mobile phone from them, seemed a reasonable price so was happy with the purchase. At the point of sale they said I had a warranty for 12 months, any issues bring it back no questions asked blah, blah, blah.

6 weeks later the phones internal output speaker looses 50 percent of it's output, so I have to make all calls using external speaker.

They claimed it's within acceptable levels....

Lol... Ok what tools did you use to determine the levels. What level is determined to be an acceptable level.

Complete nonsense, took my money, phone went faulty and didn't hold up their end of the transaction.

Shame.

First time visit here. I was after a camera lens, but they didn't hVe the one I was after, but did have a nice selection of other lenses, at really good prices. Lots of gamer stuff, as well as mobile phones etc. Lots of blue Ray, and dvd's etc. Worth a visit