/England/Cell phone store

Tesco Mobile

Blue Boar Ln, Norwich NR7 8AB, United Kingdom

Tesco Mobile
Cell phone store
3.8
22 reviews
8 comments
Orientation directions
M85P+W3 Norwich, UK
+44 345 677 9503
stores.tescomobile.com
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–19
Sunday: 10–16
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Rolonow12 Giddins
Rolonow12 Giddins
NOT GOOD

trying to contact the phone shop is not a good experience, they do not have a direct line, caller (me) has to wait for option 3 then no-one picks up. Wanting to spend money with Tesco Mobile, but will go elsewj=here, no wonder Tesco is losing market share.

And before anyone mentions 4455 or 4488 from our current mobile, been there, done that, even worse.

BYE BYE Tesco.
Terence Holden
Terence Holden
Very disappointed with the way I was treated here today. I am a Tesco mobile customer and wanted to early upgrade. This is something I have done before. This time I was so badly served that I walked out as the "assistant " would not take no thanks as an answer. He also told me " I was not interested " in something that I asked about.
Really not what I wanted. Be warned if this person serves you he will not listen to you. I walked out without an upgrade.
L
L
My mum wanted an upgrade and went to this Tesco mobile phone store. The guy who dealt with us, Toby, was fantastic. Efficient and dealt with any queries we had!
William Couzens
William Couzens
What crap.service
We went there mid afternoon a few days ago. I couldn't give a review immediately because I was so angry with the poor level of service. I won't be going again even though I'm a regular Tesco customer..is too.much to ask that within 15 minutes of arriving SOMEONE would at least say hello! Not at this place. We were invisible
Christopher Mayes
Christopher Mayes
I didn't think upgrading a phone could be so annoying. The staff this morning were more interested in covid rules then their customer service don't go 😢🤔
Arthur Robertson
Arthur Robertson2 years ago
Went there today to upgrade my phone and couldn't have received a nicer service - lovely helpful staff. The one star reviews I've just read seem ridiculous based on my experience from the many times I've visited for phone-related matters, although I suppose people are more likely to leave a review just to moan!
Shirley Quinn
Shirley Quinn2 years ago
I took my phone in the blue boar lane Tesco phone shop this morning, as my calls were being interrupted by adverts. I saw Katie who was very knowledgeable and sorted it out for me in no time . Well done Tesco excellent service.
Stuart Williamson
Stuart Williamson2 years ago
First class service and staff. Took out one new contract, change over went floor les. So just taken out another contract.
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