New China Town

I would say food is lovely here but the customer service is poor.
We made an order today ,an hour ago when we called them they completely forget our order . It’s really bad service . Unfortunately, this is our second time our order been completely forget.
First one was nearly 2 hour.

I have been ordering from here for best part of 10 years but Dont get me wrong the food is awesome but service sucks.... this evening I placed an order giving then 2 hours to deliver on time seeing as past 2 was over an hour late and it still turns up over 20 minutes late tbh magic wok makes exceptional food and it turns up on time albeit maybe £1 extra but you don't have to worry what time its coming 9 times out of 10 they call to let you know...... My advice order magic wok and get deliveries and great food on time ladies and gents truly disappointed

We’ve been using this Chinese for the past 15 years or so and always have had nice food but tonight we ordered and the food tasted completely different,not nice at all so much do I called them to be told they’ve changed the chef and staff,such a shame coz now we’ll have to find a different Chinese!

I made my takeaway order in the restaurant 20.08.22 and collected it and it was so nice . There’s a great menu and I cannot fault it . I look forward to coming in again !!
Thank you

First time here and I'm so glad we found it! Food was soooo nice and the staff were super friendly. Should have uploaded pics but was too busy eating to even think about that. Will defo return when back in Maidstone. Highly recommend!

Ordered lunch box special sweet and sour chixken Hong Kong style , very tasty , great sized portions ,

Ordered from this take away shop the first time after moving to Maidstone; best ever Chinese food in town!!! Their Salt & Pepper Spare Ribs, Kung Po Chicken and Sweet & Sour HK Chicken are SUPER SUPER TASTY! Staff is so friendly and patient; the food were amazing, quick delivery. Will recommend friends to come and definitely come back again!

I don't often share negative reviews but I think this restaurant is deserving of one to ensure that it makes the necessary changes. It was my wife's birthday and I had ordered some food for the family to celebrate. I specifically gave them a hint that it was my wife's birthday, and yet the food sent (the beef in black beans sauce to be specific) had gone off. It smelt disgusting, and we couldn't eat it at all. It ruined our experience and celebration. Furthermore, this wasn't the first time this has happened. A few months ago, the Salt and Pepper spare ribs I ordered with my food had also gone off, but I thought it was a one off then! This is obviously something they do regularly and I hope it changes before someone gets seriously ill. With that said, I ordered some food from there the other day, and it was fine. I don't think I will be ordering from there anymore, and I hope they make the changes needed for all.