Red Lantern Restaurant Leicester

Probably the best chinese food in Leicester.
Skip the traditional sweet & sour and sichuan dishes and try something new. You'll be surprised. Portions are huge sharing is a must to finish everything :)

Psycho owner

Ordered food at 5pm today and arrived 1 hour and 40 minutes later, i called twice in during the wait, and when the owner finally arrived he called my phone and basically yelled and screamed at me! (I'm Chinese, and yet I've never met someone so psycho in my life before!) I was too scared to go down so my boyfriend went instead, and he wasn't very happy about the owner's attitude towards me (The owner's voice was loud enough for my boyfriend to hear lollll! THIS LOUD), and there was an argument, at last the owner smashed the food on the floor, after he followed my boyfriend into his apartment complex ----- im pretty sure without an invitation this is illegal trespassing into private property.

Take care,

to all future Chinese customers.

# update, still waiting for the surveillance footage from the management

Overpriced, though I like spicy food, the takeaway chicken dish was hotter than an Indian Vindaloo ! I was disappointed
that the chicken was boned.

The menu looked good but too
expensive, I was restricted in choice as they don,t accept cards.
Their sitting clientele appear to be
young Chinese, possibly students.
If so they must be very wealthy
students. I won,t return.

(AVOID) I place an order via Deliveroo. I received the wrong order. When I called the restaurant, a Chinese lady picked up and said she will get someone to give me a call back? Someone called me back after 40 min, he simply said contact Deliveroo and ask for a refund. He did not offer to re-deliver the food or anything. My night ruined, finally managed to get through to Deliveroo and got my refund. AVOID this his takeaway! They don’t care about the customer and will get your order wrong!

Amazing, authentic and delicious, mostly northern Chinese food. Hotpot also available as an option which is fun for groups and makes for a fun, interactive and healthy meal.

Hosts and servers are all very welcoming and friendly, will do a lot to be accommodating.

Reconsider if you are looking for Chinese food in Leicester. Their food are straight from Chinese supermarket freezers to your dining table. Please do expect some extra chewy frozen meat in your hotpot and DIARRHEA.

Very nice experience, especially clean toilet. Although the location is a bit hard to find but really accurate on the map. The flavor of hotpot is traditional Northern taste. Good choice if you want have a try with traditional Chinese flavor.
Love the lamb barbecue and seasonal vegetables.
Price is also reasonable for hotpot. I would come back again very soon. 5 star recommended.

Literally such a dull customer service, The order was placed, and then they canceled the delivery. The money was never refunded, calls were never answered. After 17 phone calls finally someone answers it. The response about the order was literally unexpected, " MY CALL WAS SLAMMED"
I tried to reach them again, one of the employee picks it up and leaves me hanging on the call, after my wait for 12 minutes, I disconnected the call.
For third time someone answers saying they have no idea about the order. I asked them if they could deliver it without the refund, the response was unfortunate.
Stunned with response and the way you guys handle the business, I had to put an effort to leave this review.....

RED LANTERN get your business etiquettes right...….