Fu Lam
215 Forest Rd, London E17 6HE, United Kingdom
3.4
95 reviews
8 comments
HXQ8+6G London, United Kingdom
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Monday: Close
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 15–23
Saturday: 15–23
Sunday: 15–23
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 15–23
Saturday: 15–23
Sunday: 15–23
If you have an issue, customer service is appalling.
Called the takeaway and the woman shouted down the phone at me for a total of 15 minutes. She said things like "it's your taste.... [that's the problem]" and "you think you know more than me about Chinese food". Wouldn't let me get a word in edgeways. Made threats like "I'll call all the Chinese takeaways to tell them not to take your order" and "what kind of a bad person are you" all because I said I wanted a refund rather than a replacement of the disgustingly salty food. I explained half the food was fine, but a replacement wouldn't work as this food had put me off. She said she couldn't do a refund and that she couldn't credit me in the future.
DO NOT ORDER FROM HERE
The food isn’t always nice and fresh it’s really greasy!.
It’s really expensive! £8.20 for a house special rice! I go elsewhere now, so don’t really order from fu lam only if I get a code for money off!.
Such ashame…