The Food Shop

Looks like a very nice Chinese takeaway which also doubles as a fish and chip shop. We enjoyed two fish and chips meals and a pie and chips. Nice portion of chips, lovely fish, pie etc. It's an easy 4 stars, will revisit but can't comment on the Chinese side of the business but no reason to be concerned. Good control measures, cash only. Outside could be an issue for the young.

If I could give a zero rating i would! Absolutely disgusting food, chips were brown and covered in a greasy/oily residue, Savaloy skin was dry like paper, Sausage in batter burnt. Definitely the worst food I've ever had from a takeaway.

Been using these for over 10 years initially ok. Today served us hard fatty chicken and hard rice. Called to complain and they wasn't at all botherd offered no solution will definitely not not use again. Will now find another place for a Chinese.

Ordered for this evening a chicken Chop Suey and I have to say the chicken looks like Salmon and absolutely no taste just tasteless and well over priced I stick to the new Harlow at Maddox Road cheaper and much better food

It’s always a delight to order a takeaway from the food shop. They always get the order right and the food is delicious. The best in Harlow

The curry sauce is the best thing on the menu. Absolutely delicious.

Drenched in Grease. Such a shame the chow mein was nice but this is disgusting. Please AVOID.

Won’t give you another Penny!

I have just received a delivery that I placed this evening and 1 of the dishes have come wrong, ordered special chow main and received special fried rice. called back to advise one of the dishes have been sent out wrong only to be told do not eat the special fried rice we will send out the special chow main but it will be min of 30min wait along with an additional 90p charge and that there's nothing else that they can do. I let them know that I order from there at least twice a month and now because of an inconvenience caused by sending out an incorrect dish you want me to wait 30mins and also charge me an extra 90p to which she said yes. I advised that this would be the last time that I would order from them to which they did not care. I then advise them to pick up the special fried rice and refund my money for the dish. I am currently waiting for the dish to be collected. This has cost them £4.50 to collect a dish and my repeat custom when they could have just said were really sorry we will send out the correct dish. To add insult to injury the chicken in the chicken curry was slimy and cold which was not eaten and the fried rice was clumped together like boiled rice. Very disappointed with the customer service as this was a regular place that we ordered from. It will be zenz in old Harlow from now on.