Four seasons

Amazing, since moving to Borrowash about 10 years ago we have been getting food from here.

No issues ever apart from once, then we had a free one the next time which without being a free loader i felt was fine. I think some would like a whole free meal!

Portion sizes are always large, every item on the menu is tasty and there's always a lot of meat in meat dishes.
They are always rushed of their feet and the phone rings none stop so its hard to tell them how nice the food is.

I'm quite surprised so many have complained when in 10 years i and my family have been very happy. I always say, there's only 1 Chinese restaurant we would go to other than that its Four Seasons or no where else its just not worth it.

I know its convenient to order from home and get it delivered but go to the shop and see how busy they are. Maybe they have over stretched themselves with a large delivery area trying to much? This pandemic has just made it harder as food outlets and other restaurants have had to close. I just go and get it myself and sit there waiting while a mostly full shop is served before me its like torture smelling all that lovely food.

Thanks Four Seasons you make us all so happy with your food its a real treat it really is.

Always ordered from here with no problem, delivery driver James is always polite. Ordered tonight, given an arrival time of an hour and a half. Ten minutes after the ETA, food not here. Rang the store to be greeted by an extremely rude woman who at first told me there were no drivers, to then change to the fact that there's an apparent hold up in the kitchen. Although the option was given for me to collect. Given the fact that I'd had a drink, I refused this offer. There was no given time of when the food would arrive, informed that there were 30 people infront of me. So therefore cancelled my order. I won't be ordering from here again, until they get some new front of house staff

Waited 1 and 1/2 hours for our food, ended up making ourselves something and turning it away when it finally turned up. Won’t bother again. We were originally told of a wait time of forty minutes.
This was on the back of giving them another chance after a previous order a week or two before was delivered with the wrong dish.
And to your reply I can see by other reviews that you lie about the wait time, your staff are rude and also lie when asked where your food is, so yes we will take our hard earned money else where. Cheers 😁

If i could give no stars I would, the service is terrible and the staff are rude. Declined an order over just eat after processing it. When I called to ask why (although not stated on the website or on just eat and still with the option available online) the rude woman said they're within their rights to decline any orders under £15 (bizzare) especially when i was collecting. The customer service was bottom barrel and i definitely won't be ordering from here again.

Ordered the Wandering Dragon a few times, it’s always been fab, great taste and of good size for a one dish that costs £6. Then tonight it arrived in a much smaller tub and no where near the quality in the past. When we phoned to complain they sent the driver to pick up and return the £6. No apology, no explanation and no alternative given. We were l left very disappointed. After over 10 years using this Chinese’s takeaway we will be taking our custom elsewhere.

Highly rate this chinese takeaway. Me & my partner have used this place a couple of times since moving to Ockbrook and we have never been dissapointed! Food is always lovely and always hot when we recieve it. The lady working behind the counter is very friendly and has great customer service skills. Very impressed with my experience with this takeaway :)

Probably the best chinese takeaway in derby definitely the best beef in Black Peper I have ever had chicken mushroom fried rice is delicious as is the chow mein

Took a while to be delivered but was a busy Saturday night. So worth the wait. Best Chinese I've had. Definitely will be ordering again. Food was excellent