PAYA Cuisine (Sidcup)

Delivery time 3 Hours.
Food was RUBBISH
why was I charged "Service charge"?
whats service charge for?
what exactly? I am paying extra for delivery and card payment too?
Why steal money?

I wasn't going to write a review until I called for the third time to see where the order was, seeing as at this point it was an hour late, and the guy answered the phone with a very abrupt hello and a terrible attitude as if I was disturbing him at this point. No apologies for the delay, no attempt at decent customer service. I used to order from Paya when it was in Welling and it was brilliant. Whoever has taken over from then has driven the name of this restaurant into the ground. Very disappointing experience with, to be brutally honest, average food. Would not recommend and certainly won't be using again. Appreciate others have had a good experience and I'm pleased some people have but customer service is very important to me and I would advise others to avoid this particular restaurant.

UPDATE: my pregnant missus is now (5 hours later) experiencing food poisoning symptoms.

My absolute favourite for takeaway food in Sidcup. Food is so fresh and tasty. Customer service is amazing also. I have been a customer for over a year now

Really lovely food. Fresh, not at all greasy and just amazing flavours. 👌 fast delivery too.

Amazing Food! I loved the Spring Rolls and the Delivery was fast. Excellent would DEFINITELY come here again great!!!

First time ordering from PAYA and I would like to say it was really good..arrived on time still lovely and hot which surprised me as I'm in abbey wood..driver was polite as well..I will definitely be ordering again

Overall great experance,espicaily Chicken Satay and Ginger n broccoli is amazing

Really surprised at the bad reviews. I was pleasantly surprised at how fresh, hot and tasty the food was. Lots of veg in the veg chow mien, which was all fresh and not overcooked (like most Chinese takeaways). Crispy shredded beef was tasty and came with lots of sauce. Only thing that let it down was the tiny pot of satay sauce that was very runny.

Would definitely order again and was very surprised how good it was for a Sunday afternoon order (was worried it would be the leftovers from Saturday night).