Panda Town

shocking delivery service - cold food delivered 2 hours and 20 minutes after ordering at 18:00 after being told 1 -1:5 hours for delivery. After complaining that we had to microwave our food we were offered a discount off of our next t order?????? Could be me but why would you order a delivery of cold food just to get a discount off of your next order? A family take away restaurant that really needs to start thinking about their customers and actually delivering warm / hot food. Unfortunately would not recommend if you want hot fresh hot food, such a shame.

I’ve been ordering food from here for a good number of years without any issues, yet the food I’ve received tonight was nothing less than disgusting, all of it went straight into the bin! Called them got told ‘I’ll tell the chef’ no mention of a refund or replacement food! Time to find another Chinese in Hayward’s Heath 🤬!!!!

Good food, wide selection of traditional Chinese food, despite ordering on a busy Saturday night there wasn't much of a wait

1 hour and 10 minutes on a Tuesday 😒…and I ordered at 5.35pm! Everything was quite dry except the crispy shredded beef which was delicious. Potion sizes are small! My normal Chinese was closed but I no not to order from here again.… this photo is part of their mixed starter (no wonder why i couldn’t find the seaweed… I finally did 😂)

Never again!
First time customer, and last. You know what chicken nuggets used to be like? Never sure what was in them? Maybe not even meat, let alone chicken? Well, that’s what their pork balls are like. I ate a couple of them, but thought maybe I should leave a note about what I (thought) I had eaten for the emergency services in case I needed resuscitation.

On balance my favourite of the chinese take aways in Haywards Heath, though none are outstanding. Burgess Hill and East Grinstead have better but long drives. Panda Town has reasonable food for the money but I have found staff quite rude, including frequently answering the phone and putting customers on hold for a long time. Delivery times exceptionally slow, so worth collecting if you're hungry.

All the dishes we've had have been great and on multiple occasions now. Fast service if you pick up while delivery can be much slower on busy days. Highly recommended.

After my mother was told collection would be over an hour and a half (on a Sunday!) I walked in to place the order and was told 40 minutes (while I was punching in my PIN) and apparently they were really busy, this and also the fact they the lady serving couldn't even look at me and was really blunt like she wanted to get away quick I quickly pulled my card out to cancel my £70 order.
I would have appreciated being told the wait time before trying to take my money. I've gone to Burgess hill for what was a very nice meal instead