129 Fore St, Exeter EX4 3JQ, United Kingdom
PFC7+3V Exeter, United Kingdom
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Me and my girlfriend both wanted a Chinese for my birthday. It was advertised as open on Just Eat. We were waiting for ages and then we were notified that our order was cancelled. I had to go hungry on my birthday. I will never order from this place again due to their appalling service. They are supposed to be running a business but they can't even be bothered to answer their phone or make orders. Most lousey takeaway I've ever witnessed. If they can't be bothered to even do their job then what is the point of their business?? Happy birthday to me.
I STRONGLY RECOMMEND NOONE TO ORDER A TAKEAWAY ONLINE HERE. One of the most difficult places to ever order from. 3 and a half hours we waited for our food and they still hadn't given any message to be late, they cancelled the order without telling me. Horrendous costumer services. A brick wall would have offer more assistance over the phone. Deliberately awkward, would hang up the phone when they didn't want to deal with a complaint. They were purposely difficult, continuously lied insulted me with the smallest of discounts for inconvenience. Never ever again will I consider this takeaway.
Awful food, we literally put the food in the bin still in the container. When I phoned to complain they said that how we do it. They also forgot some off the food was told I had to reorder and pay. Would highly discourage people from ordering from here, awful!
visiting exeter and fancied a chinese so decided to order from here on justeat. delivery got here on time and the food was pretty warm when it came, not good, not bad, but definitely not worth £30 on just 4 dishes for the quality. just pretty underwhelming and should have read the reviews before ordering. wouldn't order again if we visit in the future.
Ordered two egg fried rice dishes today and was amazed at how tasty they were! We only went there as our regular Chinese place was closed but being honest it exceeded our expectations! Exceptionally tasty not burned and not too salty. We'll definitely order again!
Jan Kingshott2 years ago
This is my local Chinese, and the previous owners served tasty food. Unfortunately, in its new guise, it is not very nice at all. I ordered a selection tonight but was disappointed. The sweet and sour balls had soggy batter as they were not cooked long enough and the rest of the food was entirely flavourless and watery. To top it off, the sweet and sour sauce tastes like cough syrup. Not a pleasant experience I'm afraid.
Л Велков2 years ago
Bad food and bad business. I worked from the inside so I can tell you how it really is. When food falls on the floor, they tend to pick it back up and continue cooking. No one wears masks or washes their hands much and they cook with their hands. Not like we have a pandemic or anything? The woman in charge appears friendly however has no stress-control whatsoever and is often rude to staff, including delivery people. Writing this review more on the cleanliness aspect as how they got a level 2 hygiene rating is beyond me! They paid me in cash only and I do not know the names of the people I work with (including the boss!), very bad communication, no training... this is the reality. I left after a couple of shifts, and so did the next person who came around. They always have a new job posting on their window.
Jema Fowler2 years ago
Do not recommend atall!! Cold food & wrong order, offered to send the correct chicken curry that they got wrong but no refund and refused to send fresh rice - “eat your rice and chips and we send curry in 20 mins” definately not!!! So picked out prawns and just had sauce. Complete waste of money and very poor service. Will never order here again and do not recommend. Sauces weren’t great either.