Peking Chef

So this place's address was wrong on google, so we got there ages after it was ready, subsequently it was cold. Informed the lady on the phone about the details and she didn't seem bothered. A majority of the dishes were tasteless and bland.

Disappointed. Waited ages and food was not as good as we had hoped wantons were cremated and very dry. Other dishes were Overcooked too and the sweet and sour sauce was very gloopy

This take away is fantastic. The Chinese food is lovely (for vegetarians I strongly recommend the aubergine in black bean sauce). The chips are really nice here too, and my family recommend the sausage and chips, so this place can double as a chip shop as well as a Chinese take away. I think the chips from here are almost the best in Witney (second only to the Codfather) as they are not greasy at all. It is busy at peak times so it is worth phoning your order in advance. I have always collected it so cannot comment on delivery but I highly recommend this excellent take away shop.

Customer came in complaining about chicken that was off.
Chef who came out was not Chinese, not convinced by the place.

Waited 1 hour for food, which is quick for a Saturday. However, when we got the food the Calamari was very undercooked and inedible, the duck was crucified, and the chicken dry.
Threw most of it away, definitely not £40 worth of food. On the plus side, the prawn cracker were okay. Definitely won't be going back here again.

Boiled chicken and watery gravy apparently Kung po chicken and raw mushrooms Threw it in the bin as soon as I open it to be honest

Absolutely appalling customer service!
Placed an order for delivery (which was late). The order turned up with dishes missing and dishes we hadn’t ordered. My wife called to explain the situation only to be put on hold for twenty minutes. At this point I took the food to the shop and witnessed the staff put the phone down on my wife.
Explained the situation, didn’t receive an apology but just got told I put the phone down because we are too busy! Once they checked the order I got told they’d replace the missing dishes. I asked for a fresh order so the food would all be the same temperature only to be told I’d have an hour + wait. I then asked for a refund only to be told no refunds available because it was ordered through Uber.

Customers waiting got involved in telling the manager that the customer service was a joke!

Avoid this place!!!

AVOID!
Order given to somebody else - who returned it whilst I was still waiting for mine....
Then given directly over to me - absolutely not Covid safe AND cold!
New meal requested.
Lots of shouting in the kitchen.
20 minutes later a bag was handed over (which was not terribly warm)
Arrived home - food not complete and cold, clearly not re-heated enough!
Called - was told the remainder would be delivered in 20 minutes.
Not bad when I had called to order a take away 1 hour and 50 minutes earlier!
Won't be using again and strongly recommend others don't too.....shocking service for a cold and poorly presented meal.